"I never recovered after getting sick"

“Activity makes me worse.”, “After a week of work/school I need the weekend to recover”, “I always feel exhausted.” If this is your new reality we can help. We specialize in the management of post-viral symptoms such as Long COVID, POTS, ME/CFS, PEM, MCAS, Loss of taste and smell, and many more.

Office Information

Scheduling Phone Hours:

8:00 AM – 8:00 PM, Seven Days a Week

Flexible Appointments

We understand that chronic illness doesn’t follow a 9-to-5 schedule. Our goal is to provide care that fits your life. While we have regularly scheduled appointment blocks, we offer significant flexibility for evenings and weekends.

Contact New View

A Comprehensive Approach to Post-Viral Illness

We understand that post-viral illness affects every system in the body. We take the time to investigate and manage a wide range of persistent symptoms, including but not limited to:

Neurological

Brain Fog & Cognitive Issues, Headaches & Migraines, Tinnitus / Ringing in Ears, Nerve Pain / Neuropathy, Sleep Disturbances & Insomnia

Systemic & Energetic

Chronic Fatigue, Post-Exertional Malaise (PEM), Mast Cell Activation Syndrome (MCAS), Temperature Dysregulation, Muscle & Joint Aches

Autonomic & Cardiovascular

POTS / Dysautonomia, Heart Palpitations & Tachycardia, Blood Pressure Instability, Exercise Intolerance

Other Common Symptoms

Gastrointestinal Issues (SIBO), Loss or Alteration of Smell/Taste, Menstrual Cycle Changes, Lingering Cough or Shortness of Breath

Frequently Asked Questions

What is Long COVID?

If you’re still struggling with debilitating symptoms more than three months after a COVID-19 infection, you may be experiencing Long COVID. You are not alone, and what you are feeling is very real.

The CDC officially recognizes Long COVID as a serious condition that can involve a wide range of ongoing health problems lasting for months or even years.

Because it can affect multiple body systems, the symptoms can be widespread and confusing. They often include:

Systemic Symptoms: Debilitating fatigue, post-exertional malaise (PEM), and sleep disturbances.

Neurological Symptoms: Brain fog, memory issues, headaches, and nerve pain.

Cardiopulmonary Symptoms: Shortness of breath, cough, and heart palpitations.

Associated Conditions: Many Long COVID patients also develop related complex illnesses like POTS, ME/CFS, and Mast Cell Activation Syndrome (MCAS).

Navigating these complex symptoms requires a comprehensive, personalized approach. At New View, our entire practice is built to provide that deep level of investigation and support.

What can I expect during my first appointment?

Your 90-Minute Clinical Consultation

This is a comprehensive telehealth visit with our Nurse Practitioner, dedicated entirely to your medical journey. During this session, we will:

Listen to Your Full Story: We will carefully review your complete health history, symptoms, and previous treatments.

Review Your Records: We’ll discuss any previous lab work and specialist notes to look for patterns and clues.

Collaboratively Build Your Plan: We will work with you to create your initial care plan, including recommendations for advanced testing and initial treatment strategies.

As part of your onboarding, you have the option for a one-hour session with our founder and client advocate, who is also living with Long COVID. This session is designed to help you tell your story more completely in a safe space with a someone who truly gets it. While we highly recommend it, the choice to include this session is entirely yours.

The primary goals of meeting with a Client Advocate are to:

Help you organize your complex health timeline and symptoms.

Provide peer support and validation from someone with lived experience.

Ensure you feel comfortable and heard as you begin your care with us.

What makes your concierge model different?

Our approach is built on three key principles:

Specialized NP-Led Care: Our practice is led by Nurse Practitioners who specialize in complex post-viral conditions. They are dedicated to filling a critical care gap with a holistic, patient-centered approach.

Accessible Pricing We are committed to a sustainable and affordable pricing model to ensure patients can get the continuous support they need.

Integrated Lived Experience We pair clinical expertise with the empathy of a shared journey. Your onboarding includes an optional session with our founder, who is also living with Long COVID, providing unique peer support.

Can I schedule tele-health visits?

Yes. Our practice is designed with accessibility at its core, and our care is delivered primarily through telehealth. This allows us to support our patients, including those who are homebound, from the comfort of their own homes.

Due to state licensing laws, our telehealth services are available only to those located within Maryland.

On rare occasions, an in-person visit to our Nottingham, MD office may be necessary. This is typically only for specific prescriptions or treatments that, for safety and legal reasons, require at least one initial in-person evaluation. Your health and comfort are our priority, and if an in-office visit is needed, we will discuss it with you in detail, well in advance.

What does care cost and what is included?

We believe in simple, transparent pricing.

Our Fees

Initial Consultation Fee: $150

Includes a 90-minute visit with our Nurse Practitioner and an optional 60-minute session with our Client Advocate.

Ongoing Membership:

$150 per month, or

$1,500 per year

Membership provides continuous, direct access to your NP via telehealth, phone, and secure messaging.

The membership fee does not include the cost of labs, prescriptions, or supplements.

We do not bill insurance directly. We can provide a superbill upon request.

Meet Your Care Team

Chloe Gaines, CRNP, G-ACNP, MSN

Chloe is a Nurse Practitioner who brings both expertise and compassion to every patient she works with. She has 9 years of experience caring for people with complex health needs and is passionate about giving patients the time and attention they often miss in traditional healthcare.

She earned her Master’s in Nursing from Johns Hopkins University and studied psychology with a focus in biological psychology at Cornell University.

Chloe’s background in sleep and pulmonary rehabilitation, including years of telehealth experience, gives her a unique perspective on the challenges those of us living with chronic illnesses.

Kevin Bane, Patient Advocate, Founder

Kevin founded New View Health Solutions after living with Long COVID himself and experiencing how isolating living with a chronic illness can be.

With a background as a healthcare business analyst for Medicare, CareFirst, and GDIT, Kevin has seen firsthand how systems often fail patients.

Our mission is simple. To make sure every patient feels heard, supported, and guided with care that goes beyond what traditional medicine provides.